Warranty
Hardware - Slides & Hinges:
Classic Brand Cabinetry provides a limited lifetime warranty to the original purchaser that its drawer slides and door hinges to be free of defects in material and workmanship under normal use for the lifetime of the product.
Kitchen & Bath Cabinets:
Classic Brand Cabinetry warrants its cabinetry to be free of defect in material and workmanship for a period of five years from the date of the original purchase. This warranty is limited to the original owner and is not transferable.
Natural Characteristics: Natural variations in wood (aging, wood knots, inherent growth characteristics) are part of the beauty ofa natural wood product and are not a defect.
Relative humidity levels of 40% to 55% inside the home are required to prevent permanent damage, low moisture may cause doors and joints to shrink and open. If Relative humidity levels and temperature range does not reach 40% to 55%, 17-24° inside the home this warranty will be void automatically.
What is not covered by this warranty?
Our warranty will be void in the following circumstances.
- Customer repairs or modifies original product without authorization from Classic Brand
- Defects, Damages or Claims after installation will not be warranted. All products must be inspected for damage prior to installation. This applies as follows ; Cabinets that are secured in place, Stone Tops that have been sealed, Drawers and Doors with Handles/Knobs installed.
- Any damage caused by misuse, abuse, negligence, alteration, improper handling, storage or installation, non-residential use, wear and tear. If the product is subjected to abnormal use, abuse, eg: Heating/Cooling vents are placed under or in front ofa cabinet
- Product is installed in an environment without heat/cooling controls; eg: warehouse, cottage etc.
Limited Warranty Details
The warranty is expressly limited to replacing or repairing the defective part at Classic Brand Cabinetry’s discretion.
It does not include any costs related to installation or delivery. When you receive your order, inspect your cabinets for damage or defects.
- Classic Brand Cabinetry will replace any defective or damaged products that are claimed within 30 business days ofreceipt of the merchandise.
- Classic Brand Cabinetry will replace all under warranty doors or drawer fronts that have cracks on the door/drawer frame or door central panel at no charge.
- Classic Brand Cabinetry is willing to repair all under warranty doors or drawer fronts after installation, that have cracks at the comer joints at our warehouse at no cost to the customer.